NTC Policy


Adjustments to Alterations:

Weight loss or gain are not covered under store policy.

Clothing left 14 days past pick up date considered new if re-alteration desired.

Once items leave the store they forfeit any refunds, or readjustments and are subject to full alteration cost.

Rush fees:

Rush items will be subject to an additional fee.

Pick-ups:

Clothing left 30 days or longer past promised date will be considered abandoned and donated unless prior arrangements at the time of drop-off are agreed upon.

*All deposits and tailoring fees are non-refundable NO EXCEPTIONS.